Please contact us regarding any questions you may have regarding any of our products and/or orders and we will get back to you in 48 hours or less.

If you have a question about your internet order regarding payment, processing, modification or cancellation, please contact Shopatron at (877) 412-7467 or consumer.support@kibocommerce.com.

Please note that that custom orders like “Build A Custom Set” can take up to 10 business days to ship.

Also, non-standard scale bass sets (e.g. short scale sets, extra long scale sets) can also take up to 10 business days to ship.

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