Due to COVID-19", we're unable to accept any internet orders at the moment. However, many of our trusted online retailers are still shipping out orders. Online retailers can be located on each product page. We apologize for the inconvenience.
Please contact us regarding any questions you may have regarding any of our products and/or orders and we will get back to you in 48 hours or less.
If you have a question about your internet order regarding payment, processing, modification or cancellation, please contact Shopatron at (877) 412-7467 or consumer.support@kibocommerce.com.
Please note that that custom orders like “Build A Custom Set” can take up to 10 business days to ship.
Also, non-standard scale bass sets (e.g. short scale sets, extra long scale sets) can also take up to 10 business days to ship.
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